Effective Date: 07/02/2024

Last Updated: 28/12/2024

1. Introduction

1.1 Platform Overview: Budget Fitz is a multi-vendor e-commerce platform that facilitates the buying and selling of products and services between buyers and sellers.

1.2 Acceptance of Terms: By accessing or using our website or mobile application, you agree to these Terms and Conditions, our Privacy Policy, and any other policies displayed on the platform.

2. Eligibility and Registration

2.1 Age Limit: You must be at least 13 years old to use our platform. Users below 13 must have parental or guardian consent.

2.2 Account Registration: You must provide accurate and complete information while creating an account on the platform.

2.3 Account Security: You are responsible for maintaining the confidentiality of your account password and for any activity under your account. Notify us immediately if you suspect unauthorized access.

3. Rules for Buying and Selling

3.1 Product Information and Pricing: Sellers are responsible for ensuring the accuracy of product details and prices. We reserve the right to cancel orders with incorrect information or pricing.

3.2 Payment Methods: We accept payments through credit cards, debit cards, UPI, net banking (online) and cash on delivery.

3.3 Delivery: Delivery timelines are approximate. Budget Fitz is not liable for delays in delivery.

4. Return, Refund, and Cancellation Policy

4.1 Return Policy: Products can be returned within 7 days of delivery if they are in their original condition.

4.2 Refund Process: Once the return is approved, refunds will be processed within [5-7 business days] to the original payment method.

4.3 Order Cancellation: Buyers can cancel orders before the product is shipped.

5. Responsibilities of Sellers

5.1 Product Quality: Sellers must ensure that the products are of high quality and match the descriptions provided.

5.2 Legal Obligations of Sellers: Sellers must comply with the Consumer Protection Act, 2019, and other applicable laws.

6. Prohibited Activities

• The following activities are prohibited on our platform:
• Providing false or misleading information.
• Selling illegal products.
• Introducing harmful software or viruses to the platform.

7. Data Protection and Privacy

Your data will be protected and kept confidential in accordance with our Privacy Policy.

8. Liability

8.1 Limitation of Budget Fitz: Budget Fitz acts as a facilitator between buyers and sellers. It is not liable for the quality or accuracy of the products.

8.2 Legal Proceedings: Any disputes will be governed by the laws of India.

9. Dispute Resolution

9.1 Mediation: In case of a dispute, we will first attempt to resolve it through mediation.

9.2 Court Jurisdiction: If mediation fails, disputes will be subject to the jurisdiction of the courts at Kolkata, West Bengal.

For any questions or concerns, contact us at:

Email: Contact@budgetfitz.com
Phone: +91-1169313566